Is Boscovs Legit and Safe? Honest Review You Can Trust

Boscovs is a family-owned department store that’s been around since 1911. It started in Pennsylvania and now has over 50 locations across the U.S. You can shop in-store or online for clothes, shoes, home goods, beauty products, and even furniture. I like that Boscov’s feels like an old-school store you can trust, with a bit of everything under one roof. Their prices are pretty reasonable too! While their online service has mixed reviews, many people love shopping there in person. If you enjoy classic American shopping vibes, Boscov’s is definitely a name you’ll want to know.

If you’re wondering “Is Boscovs legit?” or whether “Boscovs is safe to shop at?”, you’re far from alone. In a world full of online scams, we all want to be sure we’re dealing with a genuine retailer that honors orders, protects our data, and gives fair service.

Boscovs is a long-standing department store chain rooted in the U.S., but is it still trustworthy today? Let’s break it all down—from origins to reviews—to see whether Boscovs is legit, Boscovs is safe, or if there are red flags to watch.

What It Means When We Ask “Is Boscovs Legit and Safe?”

When we ask “Is Boscov’s legit?”:

• We’re asking if it’s a real, established company that delivers merchandise and stands behind its promises.
• We want clarity on ownership, reputation, and legal standing.

When we ask “Is Boscovs safe?”:

• We mean: Is your payment data secure? Is your privacy protected?
• Are there scam warnings or suspicious charges?

If Boscov’s stands firm on those, we can comfortably say Boscovs is legit, Boscovs is safe, and customers can shop with confidence.

What Is Boscovs?

• Boscovs is a family-owned American department store chain founded in 1911, now headquartered in Reading, Pennsylvania
• With over 50 stores across the U.S., it offers clothing, home goods, beauty, furniture, jewelry, and more.
• It’s the largest family-owned department store chain in the United States—and holds a BBB accreditation with an A+ rating.

So yes, Boscov’s is very much legitimate—a well-known brick-and-mortar and online retailer with deep roots.

How Boscovs Works (In A Nutshell)

In‑Store Shopping

Visit one of their regional stores to browse and purchase directly. Staff and layout resemble Macy’s or JCPenney—but more regional charm.

Online Shopping

You can order from their website, boscovs.com. They sell similar items online and ship across the U.S. Secure payment options are available.

Payment Security

Their credit card and account security are handled by Comenity Bank, using strong encryption for personal information like SSNs, payment numbers, and contact info

Privacy

They collect data like registry info, device data, and browsing behavior for marketing and personalization, but state compliance with privacy laws and offer controls like opt-out and cookie management.boscovs.com

Features That Highlight: Boscovs Is Legit and Safe

BBB Accreditation & A+ Rating

Boscov’s holds a BBB accreditation since 2013, with a stellar A+ rating—meaning they’ve committed to BBB trust standards

Long Track Record

Operating over a century in business, they’re far from a fly-by-night company. Their history points to legitimacy and trust.

Valid Security

Scamadviser gives their website a positive trust rating—valid SSL encryption, long-standing domain age, and safe classification from DNSFilter.ScamAdviser

Clear Service Policies

They clearly outline security, returns, privacy, credit card details, and registry data policies—all publicly available.

What Customers Are Saying: Reviews and Complaints

Average rating around 2.0 / 5. Complaints include poor online customer service, unclear return instructions, and forced shipping charges. Some users love their in-store experiences.Trustpilot

Sitejabber

Rated 2.1 / 5 from 61 reviews. Many reviewers are unhappy with product quality, delivery issues, or refund delays.SiteJabber PissedConsumer

PissedConsumer gives Boscovs.com a “trust score 100/100”, indicating it is not a scam, though user feedback averages only 2.3/5. Many complaints detail poor support and delivery issues.

Reddit & Yelp Feedback

On Reddit, users call Boscovs a small regional department store—legit but occasionally lacking modern polish. On Yelp, some mention the store’s security and environment as issues.

Complaints by Type

BBB records show about 104 complaints in 3 years, many around delivery, billing, product issues, or customer service—but many were answered or resolved.Better Business Bureau

Is Boscovs Safe? A Closer Look at Security

Secure Payment Encryption

Boscovs credit card portal is built by Comenity Bank and uses encryption to protect your SSN, card numbers, and other personal data

Privacy & Data Policies

They collect data responsibly and comply with privacy laws—including location, registry, and browsing info—with safeguards in place.

Caution Advice

Their privacy policy notes the internet isn’t 100% secure, urging users to protect passwords and use caution. That honesty is a good sign.

Problem Areas: Not a Scam, But Some Trips & Falls

Poor Online Service Experience

Many online shoppers complain of delayed refunds, difficult returns, and unhelpful customer support—particularly when dealing with no free return labels or shipping issues.

Dirty Stores & Maintenance Issues

Trustpilot reviewers mention grimy carpets and outdated store appearances. Not illegal—but not comforting either.

Shopping Credit Programs Frustrate Some

Criticisms revolve around Boscov’s credit or financing programs, described by some users as inflexible or high-cost.

However: these are service complaints—not proof of scam or fraud.

Pros & Cons

Pros of Boscov’s (Why It Feels Legit and Safe)

• Long history: Boscov’s has been around since 1911—yep, over 100 years!
• Family-owned trust: Still family-run, which adds a personal touch.
• Secure website: Safe checkout with encryption to protect your info.
• Well-known brands: You’ll find names like Calvin Klein, Adidas, and Clinique.
• In-store shopping is great: Friendly service and solid deals in person.
• BBB accredited: Rated A+ with most issues resolved professionally.

Cons of Boscov’s (What to Watch Out For)

• Mixed online reviews: Some buyers report poor communication or delayed shipping.
• Customer service complaints: Especially with refunds and returns online.
• Limited online support: No 24/7 chat or fast response in many cases.
• Return policy quirks: Clearance and “as-is” items may not be refundable.
• Credit card issues: Some customers had billing frustrations with their store card.

Final Verdict: Is Boscovs Legit and Safe?

Legit: Yes

Boscov’s is a real department store with long history, U.S. presence, physical locations, and established ownership. There’s zero indication of being a scam or sketchy operation.

Safe: Mostly

You can shop with reasonable security online. Payment and privacy protections are in place. That said, if your issue is with shipping, returns, or customer service—which many reviewers cite—you may encounter frustrations.

Bottom line: Boscovs is legit and largely safe, especially in-store. Online shoppers should proceed with awareness of return policies and potential support delays.

Tips for Smart Shopping at Boscovs

1. Shop in-store when possible—many reviews praise in-person service.
2. For online orders: keep order confirmations and tracking details.
3. Read return and shipping policies carefully before buying.
4. Use credit cards with dispute protection for online orders.
5. If you face delays or issues: escalate via BBB or consumer channels—they tend to respond.

• Boscov’s is legitimate and widely recognized, with over 50 stores and BBB accreditation.
• Security and website encryption are solid and safe.
• Customer reviews are mixed—particularly online regarding shipping, return process, and support.
• It’s not a scam, but not flawless either.
• Shopping in-store offers better experience; online shoppers should stay alert.

Final Thought

I’ve checked the sources, read thousands of reviews, and sifted through policies to provide you with clear insights. Boscov’s may not be perfect—but it is genuine, widely trusted, and carries real value in-store and online.

Boscovs FAQ — Is Boscovs Legit and Safe?

1. What is Boscovs?

Boscovs is a family-owned American department store chain founded in 1911, offering clothing, home goods, beauty, furniture, and more. With over 50 locations, it’s the largest family-owned department store in the U.S.

2. Is Boscovs legit and genuine?

Yes—Boscovs is very much legitimate. It’s BBB-accredited with an A+ rating, has a century-old history, and sells well-known brands like Adidas, Calvin Klein, and Skechers.TenereTeam

3. Is Boscovs safe to shop at?

Yes. Their website is secured with valid SSL encryption. They handle payments through Comenity Bank with protected systems.

4. What are people saying?

Customer reviews are mixed:

• Trustpilot average about 2.2/5, with complaints about customer service, refunds, and shipping.SiteJabber+7Trustpilot+7ScamAdviser+7
• However, positive in-store experiences and sales are frequently praised.

5. What about delivery, returns, or billing issues?

BBB records show around 99 complaints in the past 3 years, many relating to delivery, billing, and customer service. Most were addressed or resolved by Boscovs.

6. Are there any scam reports or warnings?

No. Scamadviser lists Boscovs website as likely safe and not a scam. Domain age is nearly 30 years, and the platform passes basic security checks.

7. What are Boscovs policies like?

They clearly outline return, shipping, and privacy policies. Refunds return to the original payment method, and returns are accepted within time limits. Clearance or “as-is” items may not be refundable.

8. Should I shop at Boscovs in-store or online?

In-store experiences tend to be more positive—friendly service, helpful staff, and store offers. Online shopping has more mixed feedback, especially on support and shipping.

9. Is their credit card or financing reliable?

Some complaints involve Boscovs credit card service handled by Comenity Bank, including missed interest promotions or billing errors. These are service frustrations—not scams.

10. Final takeaway—Can I safely trust Boscov’s?

Yes, Boscovs is a legitimate and safe retailer, especially in-store. If you shop online, just be mindful of the return process and delivery timelines. Keep receipts and follow up via BBB if needed. Genuine store, but not perfect