Is Catch.com.au Legit and Safe?
Summary
Pros
- Legit brand
- Safe shopping
- Safe shopping
- Big discounts
- Club Catch perks
Cons
- Shipping delays
- Shipping delays
- Customer service mixed
Catch.com.au is a popular online shopping site in Australia where you can buy almost anything—clothes, electronics, groceries, toys, and more. It started back in 2006 as “Catch of the Day” and has grown into one of the country’s biggest e-commerce stores. What makes it stand out are the big discounts, daily deals, and wide variety of products. Catch.com.au is owned by Wesfarmers, the same group behind Kmart and Target, which makes it more trustworthy. Many Australians love it for the bargains, though shipping can sometimes be slow. Overall, Catch.com.au is a legit and safe place to shop online.
Shopping online can be both exciting and nerve-wracking. You spot a great deal, but a little voice in your head asks: “Wait, is this website safe? Or am I about to hand over my credit card details to a scam?”
One site that often raises this question is Catch.com.au. It’s popular in Australia for offering big discounts on branded products, but if you haven’t used it before, you might be wondering: Is Catch.com.au legit? Is Catch.com.au safe? Or is there a scam hiding behind the discounts?
I’ve done the digging for you — from how Catch.com.au works, its features, customer reviews, security, and everything in between. Let’s break it down step by step.
What Catch.com.au Means
Catch.com.au is an Australian online shopping website that started in 2006 (originally called Catch of the Day). It’s basically like Australia’s version of Amazon or eBay, where you can buy almost anything: electronics, clothing, toys, groceries, beauty products, and even furniture.
The brand is owned by the Wesfarmers Group, which also owns other big names like Kmart, Target, and Bunnings Warehouse. That alone gives Catch.com.au some legitimacy. After all, it’s unlikely that such a giant group would risk their reputation on a scam site.
So when people ask “Is Catch.com.au legit?”, the short answer is yes — it’s a genuine company with a real track record in Australia.
How Catch.com.au Works
Catch.com.au is an online marketplace that works in two main ways:
- Direct Sales by Catch – Catch.com.au itself sells many products directly to customers.
- Marketplace Sellers – Third-party sellers can list products on Catch, similar to how sellers list items on Amazon or eBay.
You browse the site, add items to your cart, pay with a secure method (credit card, PayPal, Afterpay, etc.), and wait for delivery. Pretty straightforward.
However, because of the third-party marketplace model, experiences can vary. Some sellers are excellent, others not so much — and this is where the mixed reviews about Catch.com.au come in.
Features of Catch.com.au
Let’s look at what makes Catch.com.au stand out:
- Huge Product Range – From Apple AirPods to groceries and toys, the site has just about everything.
- Big Discounts – Deals and flash sales are Catch’s main attraction.
- Club Catch Membership – For a yearly fee, you get free shipping on eligible items and exclusive discounts.
- Multiple Payment Options – PayPal, Afterpay, Zip Pay, and standard credit/debit cards.
- Mobile App – Shop on the go with the Catch app.
- Local Focus – It’s tailored for Australian shoppers, with local customer support and payment options.
Why People Like Catch.com.au
I’ll admit, I got drawn in when I first saw branded sneakers on Catch for almost half the price compared to the retail store. That thrill of finding a bargain is the main reason people keep coming back.
Here are some positives shoppers mention often:
- Reliable discounts on brand names.
- Convenient shopping with lots of categories.
- Club Catch makes shipping easier and cheaper.
- Catch is backed by Wesfarmers, so it feels safer.
Is Catch.com.au Legit?
Yes, Catch.com.au is legit. It’s been operating for nearly two decades and is owned by one of the largest retail companies in Australia. It has millions of users and is well known across the country.
But — being legit doesn’t mean it’s perfect. There are some downsides you should know before hitting that “Buy Now” button.
Is Catch.com.au Safe?
When I ask “Is Catch.com.au safe?”, I’m looking at things like payment security, delivery reliability, and whether you’ll actually get what you ordered.
- Payment Security: Catch.com.au uses encrypted payment methods, including PayPal, which offers buyer protection. That’s a big plus.
- Delivery: Items do arrive, but shipping times vary, especially with third-party sellers.
- Returns: Catch does allow returns, but it depends on whether the product was sold by Catch directly or by a marketplace seller.
- Data Security: The website uses HTTPS, so your personal info is encrypted.
So overall, yes, Catch.com.au is safe. But experiences can vary depending on the seller.
Common Complaints
Here’s where things get a bit more real. While many customers are happy with their purchases, others have shared frustrations.
- Delayed Shipping – Some orders take much longer than advertised.
- Wrong or Faulty Items – A few customers received incorrect or defective products.
- Refund Hassles – Getting refunds can be slow, especially when dealing with third-party sellers.
- Customer Service – Mixed reviews. Some say it’s helpful, others say it’s hard to get a response.
These issues don’t mean Catch.com.au is a scam — but they do mean you should shop carefully.
Security and Legitimacy
Here’s why I personally think Catch.com.au is genuine and legitimate:
- Owned by Wesfarmers – a giant, trustworthy company.
- Well-Established – in business since 2006.
- Secure Payments – including PayPal and Afterpay.
- Large Customer Base – millions of Australians use it regularly.
Scam sites usually don’t last this long or get bought by major retail groups.
Who Should Use Catch.com.au?
Catch.com.au is great if:
- You love hunting for bargains.
- You don’t mind waiting a bit longer for delivery.
- You’re okay with buying from third-party sellers.
- You want the reassurance of shopping from an established Australian brand.
It may not be ideal if:
- You want lightning-fast delivery like Amazon Prime.
- You hate dealing with third-party seller issues.
- You’re looking for a rock-solid returns process.
Is Catch.com.au a Scam?
No, Catch.com.au is not a scam. It’s a genuine and safe online marketplace. The complaints about delays or refunds are real, but that’s part of the risk with any marketplace model (Amazon and eBay have similar issues).
The important thing is to stick with trusted sellers, check reviews, and use PayPal for extra security.
Catch.com.au vs. Other Online Stores
How does Catch compare with others?
- Vs Amazon AU: Amazon often has faster shipping, but Catch sometimes has better local deals.
- Vs Kogan: Both are bargain-focused, but Catch feels safer because of Wesfarmers’ backing.
- Vs eBay AU: eBay has more variety, but Catch has a cleaner interface and verified sellers.
Pros and Cons of Catch.com.au
Pros
- Legit brand: Around since 2006, owned by Wesfarmers (Kmart, Target).
- Safe shopping: Secure payments like PayPal, Afterpay, and credit cards.
- Wide variety: Electronics, clothes, groceries, toys, and more.
- Big discounts: Known for bargain prices and daily deals.
- Club Catch perks: Free shipping and extra savings for members.
Cons
- Shipping delays: Some orders take longer than expected.
- Returns tricky: Especially with third-party sellers.
- Customer service mixed: Some shoppers report slow responses.
Final Verdict: Is Catch.com.au Legit and Safe?
Here’s the bottom line:
- Catch.com.au is legit – it’s owned by a major Australian retail group and has been around for years.
- Catch.com.au is safe – they use secure payments, provide tracking, and deliver real products.
- Not Perfect – slow shipping, refund hassles, and third-party seller issues exist.
- Worth it? – If you want bargains and don’t mind waiting, yes. If you want ultra-fast delivery and no risk, maybe look elsewhere.
So, Catch.com.au is a legitimate and genuine online store. It’s not a scam, but shop smartly.
Tips for Shopping Safely on Catch.com.au
- Use PayPal or Afterpay for added protection.
- Read seller reviews before buying.
- Double-check shipping times, especially for third-party sellers.
- Keep all confirmation emails in case of disputes.
- If possible, buy items “Sold by Catch” instead of only marketplace sellers.
Final Thoughts
When I first browsed Catch.com.au, I had the same doubts you might have: “Is Catch.com.au legit? Is Catch.com.au safe? Or am I about to fall for a scam?”
After hours of research and reading real customer feedback, I can confidently say: Catch.com.au is safe and legitimate. Sure, there are hiccups with shipping or customer service, but that’s true of almost any large marketplace.
If you’re in Australia and love a bargain, Catch.com.au is worth checking out. Just shop smart, protect yourself with PayPal, and enjoy scoring some genuine deals.
Catch.com.au FAQ
1. Is Catch.com.au legit?
Yes, Catch.com.au is legit. It’s been around since 2006 and is owned by Wesfarmers, the group behind Kmart and Target.
2. Is Catch.com.au safe?
Yes, Catch.com.au is safe. Payments are encrypted, and you can use secure methods like PayPal or Afterpay.
3. What can I buy on Catch.com.au?
Almost anything! From electronics and fashion to groceries, toys, and home products.
4. How long does delivery take?
Usually a few days to a couple of weeks, depending on whether the product is sold by Catch or a marketplace seller.
5. Does Catch.com.au have free shipping?
Yes, if you join “Club Catch” you get free shipping on eligible items, plus extra discounts.
6. Can I return items to Catch.com.au?
Yes, but the return policy depends on whether you bought from Catch directly or a third-party seller.
7. Who owns Catch.com.au?
Wesfarmers, one of Australia’s largest retail groups.
8. Is Catch.com.au a scam?
No, Catch.com.au is not a scam. It’s a genuine and trusted online marketplace, though experiences may vary with third-party sellers.
9. Does Catch.com.au deliver outside Australia?
Mostly it’s focused on Australian customers, though some sellers may offer international delivery.
10. Is it worth shopping on Catch.com.au?
Yes, if you love bargains and don’t mind occasional shipping delays, Catch.com.au is a great option.

