Is CKitchen (ckitchen.com) Legit and Safe? A Friendly Review

CKitchen.com is an online store that sells commercial kitchen equipment and appliances for restaurants, cafés, and home chefs. The company has been around since 1984 and is known for offering trusted brands, competitive prices, and professional service. They sell everything from refrigerators to ovens and dishwashers, all designed for heavy-duty use. CKitchen.com is a BBB-accredited business with an A+ rating, which shows it’s a legitimate and reliable company. The website is secure, easy to use, and supported by friendly customer service, making it a safe place to shop for anyone setting up or upgrading a kitchen.

Hey you! If you’re here, you’re probably wondering: “Is ckitchen.com legit?”, “Can I trust them?”, or maybe even “Is ckitchen.com safe or a scam?” Don’t worry — I’ve rolled up my sleeves and dug into it for you. Let’s walk through a full, friendly, human-to-human review of CKitchen—so you’ll know whether “ckitchen.com is legit” is more than just a catchy phrase and whether the site is truly safe, genuine and reliable.

What It Means by “Legit”, “Safe”, “Genuine”

Before we dive into CKitchen itself, let’s clarify what I mean by “legit”, “safe”, “genuine” — so we have common ground:

• Legit: The business is legally operating, transparent about who they are, their address, contact info, and they deliver what they promise.
• Safe: The website and the business handle your data securely, payment is processed correctly, you’re not risking losing money or getting something totally different from what you ordered.
• Genuine: They are not pretending, they are not “too good to be true”, and their claims (about warranty, shipping, product quality) are backed up by real evidence or reviews.
• When a site is not “safe”, or is a “scam”, you might find hidden fees, missing contact info, non-delivery, weird payment methods, no trace of legitimate business registration, etc.
• We’ll also keep an eye on security: is there SSL encryption, is payment handled properly, is user data protected.
• In short: “ckitchen.com is legit” means we believe you’re dealing with a trustworthy company; “ckitchen.com is safe” means we believe it is low risk for you to do business with them.

Alright — with that in mind, let’s zoom into CKitchen.

How CKitchen Works

Here’s how CKitchen operates, what they do, and how you as a buyer (yes, you) would interact with them.

Company Basics

• CKitchen (via ckitchen.com) describes itself as a “New York-based organization … a factory-authorized dealer of professional kitchen equipment at the lowest prices.”
• They claim to have been established (the parent/trading entity) since 1984, which gives them a long history in the commercial kitchen equipment industry.
• Their business details show accreditation with the Better Business Bureau (BBB) as an A+-rated business.
• According to independent site Scamadviser, ckitchen.com “is legit and safe for consumers to access.”
• They list full contact info: e.g., address 2237 New York Ave., Brooklyn, United States, phone number, email.

What You Would Do

1. Visit their site: ckitchen.com, browse commercial kitchen equipment (refrigerators, ranges, food-prep equipment, etc).
2. Choose your item(s), add to cart, and checkout. The site indicates they accept multiple payment methods.
3. They have a “Check Availability” feature (for large/industrial equipment) where you may need to click or request stock info.
4. Shipping/delivery: The website explains shipping policies (including note that shipping times vary and residential deliveries may cost extra).
5. Customer service, returns and warranty: They outline return policy, restocking fees, damage in transit instructions etc.

So from a “how it works” perspective: yes, CKitchen functions like a standard e-commerce business (just focusing on commercial kitchen equipment). You can buy, you get shipping, they have support. Good so far.

Features, Strengths & What Works

Since you asked about “ckitchen.com is safe / legit”, let’s look at what works in CKitchen’s favor — the strengths and features that support “yes, this is a genuine business”.

Longstanding Business & Accreditation

• Being in business since 1984 (per their site) gives strong credibility. Having decades in the industry means they’re not fly-by-night.
• Accredited with BBB, rated A+. That is a major tick-mark for legitimacy.
• Many positive independent reviews: On eKomi they show 4.8/5 based on almost 2,900 reviews.
• Scamadviser gives a “good trust ranking” and says the site “looks safe to use.”

All these nitty gritty facts lean heavily toward “ckitchen.com is legit” and “ckitchen.com is safe”.

Transparent Policies & Info

• Their FAQ includes clear statements about privacy: “CKitchen values your safety and security … We use the most secure SSL technology … No, CKitchen does not share customer information…” etc.
• The shipping policy is detailed — they explain extra fees for residential delivery, or how you should handle damaged items. This kind of detail is a sign of maturity.
• They are upfront that “used or second-hand equipment” is not sold (for standard catalog).

Warranty, Authorized Dealer Status & Brands

• CKitchen says “Fully authorized dealer” of major commercial kitchen equipment brands. That means you’re less likely to get counterfeit or unauthorized gear.
• They introduced a “Hawk” line (exclusive to CKitchen) in 2024: “the entire product line is backed by a 3-year factory warranty” and free shipping. While exclusive lines can raise questions, the fact that they publicised a factory warranty is a bonus mark.

Reviews from Real Customers

• On eKomi: 96 % positive reviews among nearly 3,000. That’s excellent.
• On Trustpilot: mixed. A 3.2 out of 5 average (from 9 reviews) shows some pain-points (which I’ll cover below).
• Independent automated check (Scamadviser) labels it “average to good” trust for consumers.

So yes — the features and strengths point toward CKitchen being a trustworthy business. If I were you, I’d lean toward “yes, this looks credible” — but (and you know me, there’s always a “but”) there are things to watch out for.

Weaknesses & Things to Watch

We wouldn’t be honest if I didn’t also highlight some caution areas — because even genuinely good companies have hiccups. You should keep these in mind to decide: Is ckitchen.com safe for you?

Mixed Customer Feedback / Complaints

• On Trustpilot, there are complaints: e.g., one reviewer said “CKitchen lies about pricing and inventory status” and labelled them “buyer beware”.
• Another complaint: Hidden delivery fees. A customer said: “I ordered … website said shipping was free, then got email with extra $50 residential delivery.”
• These don’t necessarily mean it’s a scam—but they do mean you should read the fine print, and be careful about shipping fees and stock status.

Shipping & Logistics Complexity

• Because the business deals in large commercial equipment, shipping is inherently more complex: freight, large items, residential vs business addresses, signatures required, minor delays etc.
• Their FAQ shows: “If you requested liftgate and it’s not provided, inform us; residential fee is $50.”
• One review on eKomi noted: “It took two months to get my product… I ordered at the beginning of February and did not get till end of March.”
• So if you’re buying bulky items or shipping internationally (you’re in Nigeria, remember), you should factor in extra time and possible logistics cost.

Pricing & Price-Match Issues

• Some customers say they found better price elsewhere but the company didn’t honour a price-match.
• It may be that policies around price-match are conditional (e.g., in-stock status, freight cost differences) — but it means you should compare total cost (including shipping/freight) before committing.

International Shipping / Exporting

• Since the user (you) is in Ibadan, Nigeria — important question: Does CKitchen ship internationally (or to Nigeria) and what are the terms, duties, shipping costs?
• Their FAQ says: “We can ship to freight forwarders situated in the United States … separate from our shipping and handling fees, freight forwarders will charge extra …”
• It doesn’t clearly promise direct shipping outside the U.S. So if you’re in Nigeria, you may need a U.S. freight forwarder, incur customs duties, extra shipping, risk of long transit. That raises “safe” in your context.

Security & Data Privacy — Is it Safe?

Since you asked for “safe”, “security”, let’s zoom into whether ckitchen.com handles your data, payments and privacy in a trustworthy way.

• The FAQ states: “Yes, all off-site links have been verified … we use the most secure SSL technology … CKitchen does not share customer information with any company.”
• Scamadviser found: “We found a valid SSL certificate. The site looks safe to use.”
• Payment methods accepted: CKitchen indicates they accept major cards (Visa, Mastercard, Amex), PayPal, etc.
• Business accreditation and history: Being BBB accredited since 2004 and in operation since 1984 suggests they are serious about operating with some standard of integrity.
• That said: SSL encryption, good reviews, long standing business — all supports “ckitchen.com is safe”.

However: “safe” in your local context (Nigeria) also means you consider shipping, customs, returns, and local payment methods. The site’s policies hint more towards U.S. domestic shipping, so ensure you understand cross-border risk.

Tips for You (If You Decide to Buy)

Since you’re in Nigeria and maybe considering ordering, here are some practical tips to make sure you minimise risk and get the best result — this is me speaking to “you” directly:

1. Ask for a full quote: Including item price, freight to Nigeria (or to a U.S. freight forwarder), import duties, taxes.
2. Check stock/availability: Use their “Check Availability” feature or call them. Large equipment often gets delayed.
3. Shipping/residential delivery: If your address is residential (rather than a business location), check whether extra fees (e.g., $50) apply. Their FAQ mentions this.
4. Inspect on delivery: If it arrives shipped, check for damage before signing. Their FAQ says: “Do not sign for damaged products”.
5. Warranty and returns: What’s the warranty on the item? Is it standard manufacturer warranty? Who handles repairs? If shipping internationally, who bears cost?
6. Payment method: Prefer a payment method that gives you buyer protection (e.g., PayPal, credit card). Avoid bank transfers without any protection.
7. Keep all records: Order receipts, email correspondence, product serial/model numbers. If there is an issue you’ll want proof.
8. Compare price elsewhere: Especially considering shipping/import cost. The “lowest price” looks good but when you add freight and import duties, things change.
9. Understand import duties/customs Nigeria: Large equipment may attract high duties, customs delays, local electrical spec differences. Factor that in.
10. Contact their customer support: Try calling before purchase; see how responsive they are. This gives you sense of how “safe” you’ll feel post-purchase.

Pros & Cons for CKitchen (ckitchen.com)

Pros

• Long history: CKitchen has been in business since 1984, which gives it strong credibility.
• Strong accreditation & reviews: They’re rated A+ by the Better Business Bureau (BBB) and thousands of reviews show high satisfaction (4.8/5 on one review site).
• Secure and transparent: Website uses SSL, shows clear contact details, and independent review site says “looks safe to use”.
• Authorized dealer status & detailed policies: They deal in commercial kitchen equipment, have warranty info, shipping details. Makes things more reliable.

Cons

• Shipping and delivery can be slow or complicated: Some buyers say items took a long time or issues came up with freight/residential delivery.
• Extra costs & international risk: If you’re outside the U.S., you might face extra shipping fees, import duties, logistics issues — which raises risk for you.
• Mixed feedback: Although many reviews are positive, there are still some complaints about pricing, availability, or support. So “legit” doesn’t mean perfect.
• Returns and restocking may be less friendly: Commercial‐equipment often has stricter return/restocking terms which you should check.

My Verdict — Is “ckitchen.com is legit”? Is “ckitchen.com is safe”?

Putting it all together, here is my personal take:

• Yes — I believe ckitchen.com is legit. The business checks off many credibility boxes (long-established, BBB A+ accreditation, thousands of positive reviews, independent trust scores).
• In normal U.S. domestic terms, yes — ckitchen.com is safe for typical buyers. Their policies, SSL, payment methods, authorized-dealer status all support that.
• For you, buying from Nigeria (Ibadan), it’s mostly safe — but with caveats: you must carefully check shipping/export, duty/customs, whether the item won’t get stuck, cost of freight, returns policy. So it’s relatively safe — but somewhat higher risk than a local vendor.

In other words: You can trust them, but you must also do your homework. Because (as with many legit business) they may not be perfectly smooth in every case.

Final Thoughts — So, Is “ckitchen.com is safe and legit”?

In plain, human words: Yes. I believe CKitchen is a legitimate, safe, and genuinely functioning business. It would get my “okay to shop” badge if I were based in the U.S. and buying domestic. For your case (Nigeria/Ibadan) it’s still a valid option — but you just need to proceed with eyes open.

If you were to ask me: “Should I trust ckitchen.com?”, I would say: “Yes — but go in prepared and informed.”

If you ask: “Is it a scam?”, I’ll say: “No — it doesn’t appear to be what I would call a scam.”

If you ask: “Will I definitely have no problems?”, I’d say: “No guarantee — all businesses have hiccups, shipping large equipment internationally adds complexity, so be aware.”

So, in summary: ckitchen.com is legit AND ckitchen.com is safe (in most contexts) — but that doesn’t mean zero risk. Because you’re shipping to Nigeria, you’ll just want to make sure you factor in shipping costs, customs duties, import rules, and check all the details.

Common Questions & Answers

Q: Can I request a specific time for my delivery?
A: Yes — you can ask for a “Call Ahead” or “Call Before Delivery” so the carrier phones you ~24 hrs before arrival. But it may cost extra and could add a day to the delivery time.

Q: Can you ship to multiple addresses in one order?
A: No — one order must ship to one address. If you need multiple addresses, place separate orders.

Q: Do you offer international shipping (or to Canada)?
A: They can ship to U.S. freight-forwarders but direct international export is limited. Orders from outside the U.S. are in USD and you’ll likely incur customs/import duties yourself.

Q: What about shipping to a PO box or APO/FPO address?
A: They do not ship to PO/ APO/ FPO / Viabox addresses — you’ll need a physical street address for delivery.

Q: What if my order arrives damaged or missing items?
A: If something is missing, you must sign “short” on delivery and contact them within 24 hours. If damaged, refuse delivery or note “possible concealed damage” on the bill of lading.

Q: How about returns, exchanges, restocking?
A: You can return most items but custom/special orders may not be returnable. Returns often incur a restocking fee (20–50%) and you’ll pay freight back. Request within 7 days of delivery.

Q: What payment methods are accepted?
A: They accept major credit cards (Visa/MasterCard/Amex/Discover), PayPal (including PayPal Credit/Express), wire transfers/checks/ACH, leasing/financing, cryptocurrencies (BTC, BCH, DOGE, ETH, LTC, DAI) for eligible orders.

Q: How do I check if an item is in stock?
A: On the product page there’s a “Check Availability” button — fill it in and they’ll reply to confirm stock.

Q: What about company contact information?
A: Their corporate address is 400 Rella Blvd, Ste. 123-83, Montebello, NY 10901, USA. They also list locations in Salt Lake City, UT and Grifton, NC. Toll-free phone: 1-800-555-0666.