Is Ezcontacts Legit and Safe? A Comprehensive Review

Ezcontacts is an online seller that mainly specializes in contact lenses, eyeglasses, and fashionable sunglasses. Among the well known brands are Acuvue, Ray-Ban, Oakley, and others. The site claims to be cost-effective and from time to time have sales which adds value for people who do not wish to spend much. However, considering the availability of many eyewear online shops, the question arises if Ezcontacts is legit and if it is safe to buy from Ezcontacts with your personal and financial data.

When shopping for eyewear online, it’s essential to find a trustworthy store that offers not only good deals but also safe and reliable services. Ezcontacts is a popular online platform that many people turn to for purchasing contact lenses, prescription glasses, and sunglasses. But the question that remains for many is: Is Ezcontacts legit and safe?

In this detailed review, we will explore whether Ezcontacts is legit and look at factors like safety, customer experience, and whether it’s a scam or a reputable platform. We’ll also discuss how the company handles personal data, payment security, and the overall shopping experience. By the end of this article, you’ll have a clear idea if Ezcontacts is the right platform for your next eyewear purchase.

Is Ezcontacts Legit?

One of the first things potential customers ask is whether Ezcontacts is legit. This question typically revolves around two concerns: product authenticity and the company’s overall reputation.

1. Product Authenticity: Ezcontacts is a website that many people are using nowadays because they want to be sure that they’re getting real products. Most of the consumers say that the eyewear they got is original as per the feedback and reports submitted by the users. Several customers don’t fail to mention that the specific brands they ordered were delivered, and they were usually less expensive than at regular stores.
2. Company Reputation: The next element in assessing whether Ezcontacts is a scam is their reputation. Ezcontacts has been in this business for quite some time now, and the fact that they are still running and are able to get new clients speaks volume about them. Furthermore, the platform is accredited by the Better Business Bureau (BBB), with a solid rating, which is another positive sign that Ezcontacts is legit.
3. Customer Feedback: A glance at Ezcontacts customer reviews reveals that the company is highly rated on sites like Trustpilot and Google Reviews. There is always room for improvement, and even in companies that do not believe so. The vast majority of the reviews on the website positively comment on the variety of products offered, the short time taken to deliver them, and the customer care. There are, of course, some negative reviews, but the positive feedback heavily outweighs the complaints, reinforcing that Ezcontacts is legit.

Is Ezcontacts Safe?

Now that we’ve established that Ezcontacts is legit, the next concern for many shoppers is whether Ezcontacts is safe. When shopping online, especially for expensive items like prescription glasses and designer sunglasses, it’s crucial to ensure that the platform is secure.

1. Payment Security: One of the primary concerns when shopping online is how safe your payment information is. Ezcontacts is safe when it comes to handling credit card information and other payment methods. They use industry-standard encryption to protect your data, which means your financial information is kept secure throughout the transaction process.
2. Privacy Policy: How Ezcontacts treats the privacy of their users is another parameter in deciding whether Ezcontacts is safe: Ezcontacts has a privacy policy that states in detail how the information provided is utilized and protected. For example, they do not transmit information about customers or their data to other companies for advertising, which is a big plus for customers who want privacy when shopping.
3. Shipping and Returns: Additionally, customers are more interested in the safety of the shipment and the simplicity of returning a product, which in this case is useful, since they offer express shipping of the order and tracks the shipment while it’s in transit. In case customers are unhappy with the product they purchased, they have a return policy and at times it is difficult to manoeuvre through the terms and conditions. A number of clients did mention about complications with returns through restocking fees and other prerequisites which is why it is advisable to check their terms and conditions before purchasing any goods. However, the fact that they do offer returns reinforces that Ezcontacts is safe and confident in the products they sell.

Ezcontacts vs. Other Eyewear Platforms

In a crowded market, it’s important to compare Ezcontacts to other similar platforms to better assess whether Ezcontacts is legit and safe.

1. Price Comparison: The Ezcontacts’ price appears to be one of the factors drawing people to the company. Ezcontacts’ pricing winded be significantly cheaper than LensCrafters, Warby Parker and many other optical services. Contact lens replacements or designer sunglasses and lenses, in particular, are available at cheaper prices. This has, however, aroused the question of whether the lower prices are a scam. Well, what we understand based on the customer feedback regarding their low price, low price is simply a feature of how their online business works.
2. Selection: Ezcontacts is also well-positioned with respect to the broad range of products they have. It’s a one-stop shop for people looking for prescription, sun, or even some specialty lenses. It is thus, a popular platform with many shoppers. In contrast, some other competitors however are limited to certain types of eyewear, hence the variety at Ezcontacts is certainly an advantage.

Is Ezcontacts a Scam?

When browsing reviews online, you may come across a few people questioning whether Ezcontacts is a scam. While it’s natural for any business to have a few unhappy customers, the vast majority of users report positive experiences. It’s important to distinguish between isolated incidents of dissatisfaction and a true scam.

1. Delayed Orders: Some of the negative feedback comes from customers experiencing delayed shipping times. However, these delays are often attributed to the supplier and not to Ezcontacts itself. Although frustrating, this doesn’t indicate that Ezcontacts is a scam, but rather an occasional hiccup in logistics.
2. Customer Support: Another area where some users express dissatisfaction is with customer support. Some report slow responses or difficulty resolving issues with orders. While this can be frustrating, it’s not uncommon for even legitimate businesses to have occasional lapses in customer service. That said, the majority of users report good experiences with customer service, which further suggests that Ezcontacts is not a scam.
3. Refund Process: As mentioned earlier, the return and refund process at Ezcontacts can be a bit slow or complicated, particularly for contact lenses, which are a non-refundable item once the packaging is opened. However, this doesn’t signal a scam, but rather a strict policy due to the nature of the product.

Pros and Cons of Ezcontacts

To provide a balanced view, let’s break down the pros and cons of Ezcontacts to help you decide if it’s the right platform for you.

Pros:

• Wide Selection: Ezcontacts offers a broad range of products, including contacts, prescription glasses, and designer sunglasses.
• Affordable Prices: Compared to many other retailers, Ezcontacts often provides products at lower prices, making it appealing for budget-conscious shoppers.
• Authentic Products: Based on customer reviews, Ezcontacts sells genuine products from reputable brands.
• Payment Security: Ezcontacts uses encryption and secure payment gateways, meaning your financial information is protected during transactions.

Cons:

• Shipping Delays: Some customers have reported slower-than-expected shipping times, which can be frustrating if you need your eyewear quickly.
• Returns Process: The return process can be tricky, especially for contact lenses, where strict policies are in place regarding returns and refunds.
• Customer Support: While many users report positive experiences, there are occasional complaints about slow or unresponsive customer service.

How to take care of your glasses lenses

You’ll want to prolong the life of your eyeglasses after you have spent time and money on choosing frames, lenses, and coatings. Here are a few tips for maintaining your eyeglasses.

• Clean them frequently. Before cleaning your glasses, rinse them with warm water. Do not wipe the lens if there are any dust particles or dirt on it.
  
• Avoid using generic glass cleaners. Ammonia in household cleaners can damage lens coatings. Only use sprays and cleansers that are specifically designed to clean eyeglasses lenses.
  
• You should let your glasses air dry. If you don’t have time to wait for your glasses to dry naturally, use a lint free, clean cloth. Never use tissue, paper towels or clothing.
  
• Take your glasses off carefully with both hands to avoid twisting them.
  
• Avoid exposing your glasses to heat sources. The heat of your home heater, stove or dashboard can damage the lenses.
  
• Never place your glasses in a bag or backpack. Store your glasses in a case when you are not wearing them to protect them from dust, dirt, and damage.

Types of lenses that are commonly used

Single vision lenses

The most common type of lens used to correct vision problems is the single vision lens. These lenses are designed with a single prescription across the entire surface of the lens. They can either diverge or converge light rays in order to correct your vision.

Multi-focal lens

The multifocal lens can be either bifocal, or trifocal.

Bifocals have 2 lens powers. They can correct for both distance and near vision.

• The majority of the lenses in bifocals are designed to improve distance vision.
• The lower portion (or a part of it) corrects near vision.

Trifocal Lenses is a more sophisticated form of multifocal lens that offers three levels of correction. However, they are not prescribed or sold very often.

Multifocal Lenses can be prescribed by doctors to children and teens who spend lots of time using computers and smart phone.

Progressive lenses

The progressive lenses do not have the visible lines that are present in conventional multifocal lenses. They’re also sometimes called “no line bifocals.”

Image jumping is a common problem with multifocals that aren’t progressive. As the line of vision moves across the distinct borders of the lens, it appears as if the image jumps. Image jumping is eliminated by progressive lenses, which make the transitions smoother and seamless.

Final Verdict: Is Ezcontacts Legit and Safe?

After thoroughly reviewing various aspects of the platform, it’s safe to say that Ezcontacts is legit. The platform offers genuine products at competitive prices, has a solid online reputation, and provides secure payment methods. While there may be occasional issues with shipping delays or customer service, these don’t indicate that Ezcontacts is a scam. Overall, Ezcontacts is safe, especially if you’re looking for affordable and authentic eyewear products.

For anyone considering purchasing from Ezcontacts, it’s a reliable platform with a vast selection of products, making it a solid choice for your next eyewear purchase.

Ezcontacts FAQ

1. Is Ezcontacts legit?
Yes, Ezcontacts is a legit online store selling genuine contact lenses, glasses, and sunglasses from well-known brands.

2. Is Ezcontacts safe for payment?
Yes, Ezcontacts uses secure payment methods and encryption to protect your financial information during transactions.

3. Are Ezcontacts products authentic?
Yes, most of the customers confirm that the Ezcontacts products they receive are 100% authentic and match the brands advertised on the website.

4. Does Ezcontacts offer returns?
Yes, but the return process can be a bit tricky, especially for contact lenses. It’s important to read their return policy carefully.

5. How long does Ezcontacts take to ship?
Ezcontacts shipping may take 1 – 2 business days to arrive. Some customers report fast delivery, while others experience delays. Always check estimated delivery times at checkout.

6. Can I track my order?
Yes, Ezcontacts provides tracking information once your order has shipped, so you can follow its delivery.

7. Does Ezcontacts have good customer service?
Customer service reviews are mixed. While many customers are satisfied, some have reported delays in response times.

8. What payment methods does Ezcontacts accept?
Ezcontacts accepts major credit cards, PayPal, and other secure payment options.

9. Does Ezcontacts ship internationally?
Yes, Ezcontacts offers international shipping to many countries. Check their website for specific details on shipping locations and fees.

10. Can I use insurance to purchase from Ezcontacts?
Ezcontacts may accept some forms of vision insurance. It’s best to check directly with them or your insurance provider for details.

11. Does EZ Contacts verify prescriptions?

EZ Contacts are legally required to verify your prescription before they can sell contact lenses. So, EZ Contacts verifies any kind of prescription.

12. Does EZContacts have processing fees?

EZ Contacts does not charge processing fees.

13. Does EZContacts allow returns?

EZ Contacts allows faulty Contact Lenses to be returned within 30 days of the order delivery date.

14. Who makes lenses for EZContacts?

Ez Contact Lenses are made by Oakley, Nike, Ray-Ban, Disney, Caviear, Crizal, Varilux, and Transitions.

15. Does EZContacts have warranty?
Ez Contact glasses are covered by a warranty from the manufacturer for up to 1-2 years, depending on the product.

16. Can I Cancel an Order On EzContact?

With EZContacts, you can cancel any product without charge and receive a refund in full, provided it hasn’t been shipped yet.

17. How do I cancel an order on EZContacts?

To cancel an order at EZ Contact, simply email help@ezcontacts.com with your order number and your reasons.

18. Who is the CEO of EZContacts?
Joel Freedman is the CEO of EZContacts

19. Does Ezcontacts sell real Ray Bans?
Yes, EZContacts sells real Rayban Eyewears because the store is an authorized seller.

20. Why are EZContacts so cheap?
EZContacts products are cheap because they keep a low overhead, purchasing directly from the manufacturers and staffing their own in-house lab.

21. Are frames from EZcontacts real?
EZContacts frames are 100% real or authentic.