Is Aquatic Arts Legit and Safe? A Detailed Review

Aquatic Arts is an online store that sells live aquarium plants, fish, shrimp, and snails. They also offer tank supplies and food for your aquatic pets. If you love building a beautiful underwater world, this shop has plenty of options. Customers say their animals are healthy, and their Live Arrival Guarantee helps if something goes wrong. They also provide care guides, making it easy for beginners. While shipping delays and occasional issues happen, their support team tries to fix problems. Overall, Aquatic Arts is legit and safe for aquarium lovers looking for high-quality aquatic pets and supplies.

Aquatic Arts is a name that pops up a lot when you’re looking to buy live aquarium plants, shrimp, or exotic fish. But is Aquatic Arts legit? Is Aquatic Arts safe for your hard-earned money? Or is it some shady scam waiting to leave you high and dry?

We get it. Shopping online for live aquatic creatures and plants isn’t the same as ordering a t-shirt. You want to know you’re dealing with a genuine, trustworthy company. That’s why we’ve put together this deep dive (pun intended) into Aquatic Arts to answer your burning questions. So, let’s swim right in!

What is Aquatic Arts?

Aquatic Arts is an online retailer specializing in freshwater aquarium supplies. They sell everything from live shrimp, snails, and fish to aquatic plants, food, and tank accessories. If you’re a hobbyist looking to build a stunning underwater world, this shop seems like a paradise.

The company has built a strong reputation among aquarium lovers, but reputation alone doesn’t always mean a site is safe. So, let’s see how Aquatic Arts actually works and whether it lives up to the hype.

How Does Aquatic Arts Work?

Shopping at Aquatic Arts is pretty straightforward. Here’s how it goes:

1. Browse the Website – You can explore their wide selection of live animals and plants.
2. Place Your Order – Pick your favorites and add them to your cart.
3. Shipping Process – This is the tricky part since they deal with live creatures. Aquatic Arts uses a carefully managed shipping process to ensure the safe delivery of your aquatic pets.
4. Receiving Your Order – Once it arrives, you need to follow their acclimation guides to make sure your new pets or plants adjust properly.
5. Customer Support – If something goes wrong, their team is available to help resolve issues.

So far, it sounds pretty standard for an online pet supplier. But is Aquatic Arts legitimate? Let’s look at their features to find out.

Features of Aquatic Arts

Aquatic Arts has several standout features that make it appealing to aquarium hobbyists:

1. Wide Variety of Live Aquatic Creatures and Plants

Whether you’re into freshwater shrimp, snails, fish, or rare aquatic plants, Aquatic Arts has an impressive collection. They cater to both beginners and experienced hobbyists.

2. Healthy, Well-Cared-For Livestock

One of the biggest concerns with buying live animals online is their health. Aquatic Arts claims to quarantine and care for all their creatures before shipping, ensuring you get healthy specimens.

3. Secure and Safe Shipping

Shipping live creatures is risky, but Aquatic Arts uses insulated packaging and express shipping to minimize stress on the animals. They also offer a Live Arrival Guarantee, meaning if your order arrives dead (it happens), they will either replace it or refund you.

4. High-Quality Customer Support

No online store is perfect, but what really matters is how they handle issues. Aquatic Arts has a dedicated support team that responds to customer complaints and offers solutions when things go wrong.

5. Educational Resources and Guides

Not sure how to take care of your new shrimp? They provide detailed care guides and tips to help customers succeed in their aquarium hobby.

Is Aquatic Arts Legit or a Scam?

The million-dollar question: Is Aquatic Arts legit? The answer—yes! They are a well-established business with thousands of satisfied customers. But like any online retailer, they aren’t perfect.

What Customers Say

A quick look at customer reviews shows mostly positive experiences. Many customers praise the quality of the animals and plants they receive. However, some have reported issues with delayed shipping or occasional DOA (Dead on Arrival) orders.

That said, Aquatic Arts’ Live Arrival Guarantee helps alleviate this concern, as they refund or replace dead animals. So, while mistakes happen, they do seem committed to making things right.

Is Aquatic Arts Safe for Your Credit Card?

Yes, Aquatic Arts is safe for transactions. Their website uses secure payment processing, meaning your financial information is protected. Plus, they accept major payment methods, including PayPal, which adds an extra layer of security.

Security Measures at Aquatic Arts

If you’re worried about safety, here are some security measures Aquatic Arts implements:

• Secure Website (HTTPS) – Ensures safe browsing and transactions.
• Encrypted Payment Processing – Protects your personal and financial details.
• Live Arrival Guarantee – Refunds or replacements for DOA shipments.
• Customer Support – Helps resolve order issues quickly.

So, in terms of security, Aquatic Arts is safe and operates like any legitimate online retailer.

Pros and Cons of Aquatic Arts

Pros:

✅ Large selection of live aquatic pets and plants
✅ Healthy, well-cared-for livestock
✅ Secure, well-insulated shipping
✅ Live Arrival Guarantee for dead animals
✅ Good customer support
✅ Educational resources for aquarium hobbyists

Cons:

❌ Some customers report shipping delays
❌ DOA (Dead on Arrival) cases still happen
❌ Premium pricing compared to local pet stores

Final Verdict: Is Aquatic Arts Legit and Safe?

So, is Aquatic Arts legit? Absolutely. They are a real company that has been in business for years, offering high-quality live aquarium supplies.

Is Aquatic Arts safe? Yes! They use secure payment processing, have a solid refund policy, and offer guarantees to ensure customer satisfaction.

However, as with any online store, there’s always a small risk of shipping delays or issues with live orders. If you’re okay with that and willing to take the necessary precautions (like being home to receive your order), Aquatic Arts is a great option for your aquarium needs.

So, if you’re looking for a legitimate, safe, and reliable online store for your aquatic pets, Aquatic Arts is definitely worth considering!

What’s Your Experience?
Have you ordered from Aquatic Arts before? Let us know in the comments! Your experience might help another fish-keeping enthusiast make the right decision.

Aquatic Arts FAQ

1. What is Aquatic Arts?

Aquatic Arts is an online store that sells live aquarium plants, shrimp, snails, fish, and other aquatic supplies. They also provide food, accessories, and care guides for aquarium enthusiasts.

2. Is Aquatic Arts legit?

Yes, Aquatic Arts is legit. They have been in business for years, serving thousands of customers with quality live aquatic pets and plants.

3. Is Aquatic Arts safe to order from?

Yes, Aquatic Arts is safe. They use secure payment processing, have a Live Arrival Guarantee, and offer customer support if anything goes wrong with your order.

4. Does Aquatic Arts have a Live Arrival Guarantee?

Yes! If your live plants, fish, or shrimp arrive dead, they will either replace them or issue a refund. Make sure to report the issue within the required time frame.

5. How does Aquatic Arts ship live animals?

They use insulated packaging and express shipping to reduce stress on the animals. This helps ensure they arrive in good condition.

6. What payment methods does Aquatic Arts accept?

They accept major credit cards, PayPal, and other secure payment options, making transactions safe and reliable.

7. Can I return a live order?

No, due to the nature of live shipments, they do not accept returns. However, their Live Arrival Guarantee covers DOA (Dead on Arrival) cases.

8. How long does shipping take?

Shipping times vary, but since they deal with live animals, they typically use fast, priority shipping to minimize transit time.

9. What if my order is delayed?

While delays can happen, Aquatic Arts works hard to minimize them. If there’s a significant delay, you can contact their customer support for assistance.

10. Does Aquatic Arts provide care instructions?

Yes! They offer care guides and tips to help you properly take care of your new aquatic pets and plants.

11. What do customers say about Aquatic Arts?

Most customers praise the quality of their aquatic pets and plants. However, some report shipping delays or occasional DOA issues, which their support team usually resolves.

12. Where is Aquatic Arts located?

They are based in the U.S. and ship to various locations. Check their website for specific shipping details.

13. Can I cancel my order?

Orders can usually be canceled before shipping, but once processed, they cannot be canceled due to the nature of live shipments.

14. How do I contact Aquatic Arts customer service?

You can reach them through their website’s contact form or email. They are generally responsive to customer concerns.

15. Is Aquatic Arts worth it?

If you’re looking for high-quality live aquarium pets and plants from a trusted seller, Aquatic Arts is a solid choice!